To guarantee delivery of your Physical Gift Cards in time for Christmas, please ensure all orders are placed by Friday 13th December 2024.

Myer Corporate Gift Card FAQ’s



BALANCE, EXPIRY AND TRANSACTIONS


Q. Do Myer Gift Cards expire?

Q. Why has the Gift Card expiry date been extended?

Q. Do Gift Cards ordered from Myer Corporate expire?


REGISTRATION


Q. Do I need to register to place a Gift Card order?

Q. How do I update my personal business contact and company information?

Q. Are my personal business contact and company information details secure?


ORDERING


Q. How do I place a Gift Card order?

Q. Are there Gift Card Order Terms and Conditions?

Q. Is there a minimum/maximum dollar amount that can be loaded on a Gift Card?

Q. What is the minimum number of Gift Cards required for an order?

Q. Will I get an order statement or tax invoice?

Q. How do I check the status of my order?

Q. What delivery options are available and how much will delivery cost?

Q. Can I nominate another person and/or company to receive my Gift Card order?

Q. Can I pick up my Corporate Gift Card order at a nominated Myer Store?

Q. When will I receive my Gift Card order?

Q. What methods of payment can I use?

Q. What fees and charges are applicable to my Gift Card order?

Q. Are Gift Cards secure?

Q. Can I create a customised message for my Gift Card Carrier?

Q. Are there Gift Card Terms of Use?

Q. Where can I redeem Myer Gift Cards?

Q. Can I reload Myer Gift Cards?

Q. What if a Gift Card is lost or stolen?

Q. What is an e-Gift Card?

Q. What is Apple Passbook?

Q. How do I download my Myer eGift Card into Apple Passbook?

Q. How do I redeem my Myer eGift Gift Card from Passbook?

Q. What is the Bulk Upload functionality?


MYER GIFT CARD PERSONALISATION


CONTENT GUIDELINES

General things to know

Q. How does it work? (Corporate Online)

Q. What format does my image need to be in?

Q. What format does my video need to be in?

Q. Is there a size restriction?

Q. Is there additional charges to add a Video/Image to the Myer Personalised Gift Card?

Q. Can I upload an image of my family or friends?

Q. Can I see what my Personalised Image/Video looks like before I submit?

Q. How long is my Personalised Video/Image available for?

Q. What happens if Myer does not accept the Video/Image I have uploaded?

Q. Can I use more than one Video/Image Personalised Gift Card?

Q. Can I change my image?

Q. Can I cancel a Personalised Gift Card?

Q. Why am I unable to upload my Video/Image?

Q. Can I use any device or computer?

Q. Can I purchase more than one Personalised Gift Card?


Version: September 2022

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